Now that your customer has been invoiced for your services or products the next step is to have them provide payment. That is the name of the game and this is the hard part. Although your customers are honest and trustworthy, getting them to pay sometimes can be a chore, and the easier it is, the more likely payments will be timely. There are several options which can be provided. The first and least efficient is to provide a paper invoice and a return envelope. This is to be avoided at all costs; it is slow, expensive, subject to human error and may delay payment by several weeks or months. With electronic invoicing and payments, credit card, e-check, lockbox and ACH are all options which reduce payment time and increase payment accuracy. When the electronic invoice is generated and sent payment method links are attached to the invoice. Your customers may then log in to their payment portal of choice and submit remittance against the referenced invoices. Simple, easy and fast, exactly what your business requires to stay ahead of the competition.

Next we will review and detail managing open invoices, tracking customer payment trends and scheduling automatic follow ups for invoices due. With a comprehensive and easy to use work queue for collections, management and collecting your open invoices is no longer a dreaded task. The results, your relationships and communications with clients improve and your company gets paid faster.